Shipping & Returns

Shipping

Free Shipping: Complimentary standard shipping on all orders.

• North America: Free on orders over USD 50
• Europe: Free on orders over EUR 60
• Asia-Pacific: Free on orders over USD 70

Shipping Disclaimer: Delivery times may be impacted by customs processing, severe weather, or carrier disruptions.

Our Shipping Advantages:

• Fast processing (ships within 1–2 business days)
• End-to-end tracking for every parcel
• Secure, insured packaging

Returns

Unconditional 14-Day Returns: Return any eligible item within 14 days of delivery for a full refund.

Buyer-Paid Return Shipping: Customers are responsible for return shipping costs.

Refunds Processing Time

Refunds are issued within 14 days of receiving the returned item.

PayPal Refunds

Processed within at least 14 days; up to 30 days in regions where required by law.

Non-Returnable Items

• Personalized or monogrammed bags
• Gift cards
• Items marked "Final Sale"
• Customized or limited-edition collections

Return Process

1. Request Authorization: Email [email protected] within 14 days.
2. Prepare Package: Securely pack item in original packaging with all tags and accessories.
3. Ship to:Room 7022, Block D, 7/F, Tak Wing Industrial Building, 3 Chun Wan Road, Tuen Mun, New Territories, Hong Kong
4. Confirm Return: Email your tracking number to [email protected].

Payment Methods

• Visa, MasterCard, American Express, Discover
• PayPal, Apple Pay, Google Pay

Supported Currencies

Transactions supported in EUR,GBP,USD,etc..

Need Help?

For any questions, contact our Customer Care at [email protected] or call +852 6368 2322.