Terms Of Service

1. Introduction

These Terms of Service ("Terms") govern your use of HONG KONG TENGDA INDUSTRIAL TRADING CO., LIMITED's website, services, and your purchase of our products, including Clutch Bags, Cross Body Bags, Shoulder Bags, Tote Bags, and Travel Bags. By accessing or using our services, placing an order, or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Orders and Product Information

2.1 Placing an Order

When you place an order on our website, you are making an offer to purchase our products. We will confirm your order acceptance by sending you an order confirmation email. The contract between you and HONG KONG TENGDA INDUSTRIAL TRADING CO., LIMITED is formed at the time we send this confirmation email. Please review the order details carefully upon receipt of the confirmation.

2.2 Product Descriptions

We make every effort to accurately describe and display the characteristics, specifications, and images of our products. However, we do not guarantee that product descriptions, pricing, availability, or other information is accurate, complete, reliable, current, or error - free. In case of any discrepancy, we reserve the right to correct any errors and update product information at any time without prior notice.

3. Payment

All payments for product purchases must be made through the payment methods available on our website, including but not limited to PayPal and credit/debit cards. You represent and warrant that you are authorized to use the payment method you select and that the information you provide is accurate, complete, and current. HONG KONG TENGDA INDUSTRIAL TRADING CO., LIMITED may, in its sole discretion, refuse or cancel any order if it suspects unauthorized or fraudulent payment activity.

4. Shipping

We will make reasonable efforts to ship your order within 7 business days after order confirmation. Shipping times may vary depending on your location and the shipping method selected. You will be responsible for providing a valid shipping address. HONG KONG TENGDA INDUSTRIAL TRADING CO., LIMITED is not liable for any delays or damages caused by incorrect or incomplete shipping information provided by you. Shipping fees are non - refundable, except as otherwise required by law.

5. Returns and Refunds

5.1 14 - Day No - Reason Return Policy

You have the right to return any product you purchased from us within 14 days of receiving the order for a refund, provided that the product is in its original condition, unused, unopened, and with all original tags and packaging intact. To initiate a return, please contact our customer service team at [email protected] within the 14 - day period.

5.2 Return Shipping Costs

You will be responsible for all return shipping costs. We recommend using a trackable shipping method and purchasing shipping insurance, as we will not be liable for any lost or damaged returns.

5.3 Refund Processing

Once we receive and inspect the returned product, we will process your refund. Please allow at least 14 days for the refund to be credited back to your original payment method. For PayPal refunds, in accordance with PayPal's requirements and applicable local laws, it may take up to 30 days for the refund to be completed in some regions. Refunds will be issued for the product price only, excluding any shipping or handling fees.

6. Intellectual Property

All content on our website, including but not limited to text, images, logos, product designs, and software, is the property of HONG KONG TENGDA INDUSTRIAL TRADING CO., LIMITED or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works from any of our content without our prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, HONG KONG TENGDA INDUSTRIAL TRADING CO., LIMITED and its affiliates, officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services or products, including but not limited to lost profits, data loss, or business interruption. Our total liability to you for any claim, regardless of the legal theory, shall not exceed the amount you paid for the product or service that is the subject of the claim.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

9. Termination

We reserve the right, at our sole discretion, to terminate or suspend your access to our services, or cancel any order, at any time and for any reason, including but not limited to violation of these Terms, suspected fraud, or technical issues. Upon termination, you must immediately stop using our services, and we will have no obligation to refund any fees paid by you, except as required by law.

10. Changes to the Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. Your continued use of our services after the updated Terms become effective constitutes your acceptance of the changes. If you do not agree to the updated Terms, you should stop using our services.

11. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and HONG KONG TENGDA INDUSTRIAL TRADING CO., LIMITED regarding the subject matter hereof and supersede all prior or contemporaneous understandings or agreements, oral or written, relating to the same.

If you have any questions or concerns about these Terms of Service, please contact us at [email protected].